Veolia has a Municipal Customer Service Team dedicated to serving our customers throughout the entire life cycle of their equipment. We care about our customers' needs, and our goal is for your plant to be fully optimized and operating efficiently.
As your OEM, we have all the information about your system, process experts, a vast inventory of spare parts, and experienced field technicians to service your system. Many of our service programs are available virtually to provide our customers with significant cost savings. We look forward to assisting you!
Aftermarket Services
Aftermarket Services
Customer support is a continuous process, from the design to start-up to operation. Veolia US Municipal Support offers:
- Equipment Inspection
- Repair & Installation Services
- Preventative Maintenance
- Operator Training
- Process Optimization
- Controls & Automation Services
- Digital Services
- Parts Replacement Services
Service Program Manager:
- Call: Mark Drake, 919-455-0386
- Email: [email protected]
Spare Parts
Spare Parts
Veolia US Municipal is capable of identifying and supplying any parts needed for all of our equipment.
We maintain an extensive parts inventory in the US allowing same day shipping for most parts. In addition to parts, we can also provide a repair & installation service to assist with the part replacement.
If you are looking for a part or service, please contact us today.
For the Eastern US:
- Call: Jason Christ, 919-653-5070
- Email: [email protected]
For the Western US:
- Call: Tom O'Shea, 980 201-1951
- Email: tom.o'[email protected]
Equipment Refurbishment Services
Equipment Refurbishment Services
Veolia US Municipal provides everything from mechanical services of existing equipment to a complete mechanical overhaul on aging systems, including but not limited to:
- Oxidation Ditch Rotor Refurbishment
- Clarifier Refurbishment
- Blower Rebuilds
- Vertical Mixer Replacement
- Lamella Removal & Installation
Equipment Refurbishment Service Manager:
- Call: Tony Cook, 919 653-4557
- Email: [email protected]
Instrument, Controls & Automation Services
Controls & Automation Services
Veolia US Municipal provides controls and automation engineering expertise throughout the water treatment industry. We routinely support water and wastewater treatment facilities with upgrades and modernization of controls hardware and software, including important process instrumentation. With a dedicated staff of engineers and programmers, we are capable of meeting any controls and automation needs of our customers.
Veolia US Municipal Support offers:
- Custom PLC, Remote I/O & Alarm Panels
- PLC & HMI Program Upgrades, Additions & Troubleshooting
- SCADA System Hardware, Software & Programming
- Process Controls & Instrumentation Planning
- Instrumentation Upgrades
- Control System Commissioning & Start-Up Services
- Service Agreements
Service Program Manager
- Call: Mark Drake, 919-455-0386
- Email: [email protected]
Hubgrade™ Digital Services
Hubgrade™ Digital Services
Three main offerings provide flexible solutions to fit the right tools and expertise with the right needs of customers.
|
|
|
Service Program Manager
- Call: Mark Drake, 919-653-4564
- Email: [email protected]
Chemical Water Treatment
Chemical Water Treatment
Veolia Water Technologies offers the Hydrex™ range of organic and inorganic chemicals and additives. Our more than 400 formulations help clients optimize the full water cycle, chemical consumption and operation & maintenance costs. Hydrex™ has a proven track record worldwide as an effective global water treatment solution:
- ACTIFLO
- Polymer, Coagulants, Microsand
- Powder Activated Carbon
- Polymer Residual Cleaners
- Hydrotech Disc/Drum Filters
- Cloth Media Cleaners
- Biological Technologies
- Micro Nutrients
- Defoamer
- Carbon Source
- Odor Control
- Liquid Treatment (Headworks, Collection System Lift Stations)
-
Air Treatment (Chemical Scrubbers)
- Struvite Control & Prevention
- Anaerobic Digesters
- Dewatering (Belt Press/Centrifuges)
- Heat Exchangers
- Calcium Carbonate
Hydrex™ Product Manager
- Call: Jeff Privott, 919-345-4870
- Email: [email protected]
Antimicrobial Air Treatment
Antimicrobial Air Treatment
Grignard Pure™ is the first-of-its-kind antimicrobial air treatment technology
✓ THE ONLY REGULATED antimicrobial air treatment solution in the market
✓ THE FIRST AND ONLY antimicrobial air treatment approved by the EPA
✓ KILLS MORE THAN 98% of the SARS-CoV2 virus in the air, where transmission is most likely
✓ PROVIDES CONTINUOUS COVERAGE and protection when in use
✓ REDUCES VIRAL TRANSMISSION from talking, sneezing and coughing - addressing a key challenge of a virus that remains in the air for hours
Grignard Pure™ Product Manager
- Call: Jeff Privott, 919-345-4870
- Email: [email protected]
Anaerobic Granular Biomass Services
Anaerobic Granular Biomass Services
Veolia offers services to collect and provide Anaerobic Granular Biomass (ie. Sludge) for biological reactors and other technologies. Big or small amounts, Veolia can accomodate your specific needs. Veolia is building our supplier portfolio but in the meantime has a wide variety of current suppliers across the United States allowing for efficient transport and quality product..
Sludge Service Manager
- Call: Jeff Privott, 919-345-4870
- Email: [email protected]
Lab Testing
Lab Testing
Analyzing the composition of wastewater streams provides a preliminary indication of the digestibility of the wastewater.
- Detailed Wastewater Characterization Analysis
- Detailed Nutrient Analysis/ Nutrient Dosing Advise
- Anaerobic/ Aerobic Toxicity Test
- Anaerobic/ Aerobic Biodegradability Test
- Biomass Activity Test
- Biomass Quality Test
- In-house Lab Pilot Capabilities
- Anaerobic/ Aerobic Pilot-Plant Experiments (on site/in laboratory)